Terms of Service

Last updated: August 12, 2026

By accessing, using, or purchasing from Sarven Living, you agree to the following Terms of Service. Please read them carefully. If you do not agree with these Terms, please do not use this website or place an order.

Who We Are

Sarven Living is an online retail brand operated under the commercial name Corvella Group.

The business is currently operated by Matías Calli, based in Buenos Aires, Argentina.

For questions regarding our products, orders, payments, shipping, returns, or these Terms, you may contact us at hello@sarvenliving.com.

Eligibility

By placing an order, you confirm that you are at least 18 years old, or that you are using the site with the involvement and consent of a parent or legal guardian.

You also confirm that the information you provide when placing an order is accurate, current, and complete.

Products

We make reasonable efforts to display our products, colors, dimensions, features, and other characteristics as accurately as possible.

However, actual product appearance may vary slightly due to screen settings, lighting conditions, manufacturing variations, product updates, or other factors.

Product images are provided for illustrative purposes. Packaging, accessories, and minor product details may vary where such differences do not materially affect the intended function of the product.

Product Use and Intended Purpose

Our oral-care products are intended for cleaning and caring for personal oral appliances such as clear aligners, retainers, dentures, mouth guards, and similar compatible items, as described on the applicable product page.

Unless expressly stated otherwise, our products are consumer cleaning and care products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should always follow the instructions provided with the applicable product.

If you have questions regarding whether a product is appropriate for a particular dental appliance, dental treatment, or oral health condition, please consult your dentist, orthodontist, or other qualified healthcare professional.

Pricing

Unless otherwise stated, prices displayed on our website are listed in United States Dollars (USD).

We reserve the right to modify prices, promotions, discounts, and product availability at any time.

The price applicable to your purchase will generally be the price displayed when your order is submitted, subject to correction of obvious pricing or technical errors as permitted by applicable law.

Orders

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

• suspected fraud;

• unauthorized or invalid payment;

• incorrect customer or shipping information;

• product unavailability;

• obvious pricing or technical errors; or

• circumstances preventing us from reasonably fulfilling the order.

If an order that has already been paid is cancelled by us, we will provide the applicable refund in accordance with our Refund Policy and applicable law.

Customers will generally receive an order confirmation after successfully placing an order and shipping or tracking information once it becomes available.

Payments

Payments are processed through third-party payment providers made available through our checkout.

Depending on the options available at checkout, customers may be able to pay using supported credit cards, debit cards, digital wallets, PayPal, or other payment methods.

Payment availability may vary depending on the customer's location, device, payment provider, and other factors.

We do not necessarily receive or store complete payment-card information when payment information is processed directly by an independent payment provider.

Chargebacks and Payment Disputes

If you believe a charge is incorrect, you do not recognize a transaction, or you experience an issue with your order, please contact us at hello@sarvenliving.com.

We encourage customers to contact us so that we have an opportunity to investigate and resolve legitimate order or payment concerns promptly.

Nothing in these Terms prevents you from exercising any rights available through your payment provider, financial institution, card issuer, or applicable consumer protection law.

Shipping

Shipping destinations, estimated delivery times, order processing, tracking, and other delivery information are described in our Shipping Policy.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, peak-season demand, incorrect shipping information, or other logistical disruptions.

Please review our Shipping Policy before placing an order.

Returns, Refunds, and Cancellations

Returns, refunds, damaged or incorrect products, cancellations, and other post-purchase matters are governed by our Refund Policy and applicable consumer protection laws.

Our Refund Policy forms part of these Terms.

Nothing contained in these Terms or our policies is intended to exclude or restrict consumer rights that cannot legally be waived or limited.

Intellectual Property

Unless otherwise indicated, the content created for and displayed on this website, including Sarven Living branding, original text, graphics, logos, page designs, and other original materials, is owned by or licensed for use by the operator of Sarven Living.

You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected content from this website without authorization, except where permitted by applicable law.

Third-party names, trademarks, technologies, photographs, applications, and other intellectual property remain the property of their respective owners.

Acceptable Use

You may not use our website or Services:

• for unlawful or fraudulent purposes;

• to interfere with the security or operation of the website;

• to attempt unauthorized access to systems, accounts, or data;

• to transmit malicious software or harmful code;

• to impersonate another person or provide intentionally fraudulent information; or

• in any manner that violates applicable law.

Third-Party Services

Our website may rely on or integrate with third-party services, including ecommerce infrastructure, payment processors, shipping providers, analytics services, customer-service tools, and other technology providers.

These third parties may operate according to their own terms, policies, and privacy practices.

We are not responsible for third-party services to the extent permitted by applicable law.

Limitation of Liability

Our products should be used only for their intended purposes and according to the instructions provided.

To the maximum extent permitted by applicable law, we are not responsible for damage resulting from misuse, unauthorized modification, failure to follow product instructions, or use of a product for a purpose for which it was not designed.

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential damages arising from use of the Services or products.

Nothing in these Terms excludes, restricts, or limits any consumer rights or liability that cannot lawfully be excluded or limited under applicable law.

Privacy

Your use of our website and the handling of personal information are also governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, processed, used, and disclosed.

Governing Law

These Terms are governed by the applicable laws of Argentina, without regard to conflict-of-law principles.

Any dispute shall be subject to the competent jurisdiction determined under applicable law.

Nothing in this section is intended to deprive consumers of mandatory rights, protections, remedies, or jurisdictional rights available under the laws applicable to them in their country or place of residence.

Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, policies, technologies, or applicable legal requirements.

The version of these Terms in effect at the time of a purchase will apply to that transaction to the extent required by applicable law.

The current version will be published on this website with an updated revision date.

Contact

If you have questions regarding these Terms, an order, payment, shipping, returns, or our Services, please contact:

Sarven Living
Operated under the commercial name Corvella Group
Operator: Matías Calli
Location: Buenos Aires, Argentina
Email: hello@sarvenliving.com

Business Information

Brand: Sarven Living
Commercial name: Corvella Group
Operator: Matías Calli
Tax Identification Number (CUIT): 20-43508206-9
Location: Buenos Aires, Argentina
Website: sarvenliving.com
Contact: hello@sarvenliving.com

Corvella Group is currently used as a commercial name and should not be interpreted as a separate incorporated legal entity.

For questions concerning these Terms of Service, purchases, payments, or operation of this website, customers may contact us using the information provided above.